Amazon: the best store
The online store that leads the ranking of customer satisfaction, it is led by Amazon, with a percentage of 88 percent.
"The satisfaction of the user experience, when measured correctly, is the most important measurement for future success. While Amazon is clear this point, Apple stumbles into the focus of the customer experience, "said Larry Freed, who ends asegurnado that • at this point, Amazon is dominating for a long time to have a history of customer focus. It is hard to imagine that anyone can approach. Companies should imitate Amazon whose approach to customer satisfaction is clearly linked to the increase of their income each year.
A little history
Amazon.com is a U.S. e-commerce company based in Seattle, Washigton. It was one of the first major companies to sell books over the Internet.
Jeffrey Bezos, 34, founded in 1995 in Seattle to Amazon.com an online book trade.
Jeffrey Bezos was born on January 12, 1964 in Albuquerque, New Mexico. He studied Electrical and Computer Engineering at the University of Princeton. In 1986 he began working in a company where he optical fiber to vice president. After 1990-1994 worked at a Wall Street firm, DE Shaw and Co.
In 1994, Jeff Bezos quit his job and told his wife that package up. They took the car, laptop and your dog and stopped in Seattle. They rented a house and created the world's largest bookstore: Amazon.
Amazon.com whose name is inspired by Amazon, the world's longest river.
The first website Amazon.com opened on July 16, 1995, immediately inciándose exponential growth of the company and its online presence. After 30 days of leaving the network Amazon.com without media promotion, Amazon.com was selling books in all 50 U.S. states and in 45 countries.
In 1996, the site had more than 2,000 visitors a day. A year later had multiplied by 25. Just a year ago, in December 1999, Time magazine named Jeff Bezos Person of the Year and hailed as "the king of e".
Amazon.com started as an online bookstore, soon diversified into different product lines, adding DVDs, music CDs, sotware, video games, electronics, apparel, furniture, food and more. But Bezos still has a supreme aspiration, a new vision: to be the largest store in the world.
Tip for buyers: Pay your transactions using Amazon.com Marketplace only.
Pay your products through the Shopping Cart or 1-Click Amazon.com is a safe and secure method, which provides shoppers a convenient payment method. Marketplace marketers can only complete their transactions through Amazon.
Regardless of the circumstances, buyers should never pay for purchases in the Marketplace with alternative payment methods, such as bank drafts, credit card, wire transfers, checks, etc..
Marketplace transactions paid with alternative forms of payment are not eligible for protection under the guarantee A-to-z Guarantee;, so it is extremely important that buyers use the system by Amazon Payments to complete their transactions in the Marketplace .
Tip for buyers: Read about the seller.
Buyers should always research a seller before initiating a transaction. The best way to do this is through the comments left by other buyers because they are a good indicator of the overall quality of the seller. Looking for clues in the comments about the seller to indicate the following: the ability of the seller to complete and ship the order on time, the willingness of the seller to resolve disputes, and indications that the quality of products shipped match the description provided by the seller. Read more about the comments on sellers
TIPS (II)
Tips for Buyers and Sellers: Protect your password (II).
-Avoid using the same password for multiple online accounts.
-Passwords are case sensitive. For example, "PASSWORD" and "Password" are two different passwords. When choosing a password remember if you used capital letters.
-Passwords must be at least 6 characters.
-It's best to avoid passwords that are easy to guess, such as "secret", "password" or "letmein".
-We also recommend that you avoid using your name, email address or other personal information readily available.
-Although not a requirement, adding numbers or special characters to your password will make it more secure. For example, the password "arroyo2!%" Is much safer than "stream".
-Protect your password carefully. Remember that anyone who knows your password can access your account.
-Avoid using the same password for multiple online accounts.
-Passwords are case sensitive. For example, "PASSWORD" and "Password" are two different passwords. When choosing a password remember if you used capital letters.
-Passwords must be at least 6 characters.
-It's best to avoid passwords that are easy to guess, such as "secret", "password" or "letmein".
-We also recommend that you avoid using your name, email address or other personal information readily available.
-Although not a requirement, adding numbers or special characters to your password will make it more secure. For example, the password "arroyo2!%" Is much safer than "stream".
-Protect your password carefully. Remember that anyone who knows your password can access your account.
TIPS (I)
Tips for Buyers and Sellers: Protect your password (I).
-If you use a public computer or finish, always close your session when finished.
-Keep your password secret. Remember that anyone who knows the password can access your account.
-When creating a password, always use at least 8 characters - the best is a combination of letters and numbers. Do not use dictionary words, your name, email address or other personal information readily available.
-We also recommend changing the password frequently.
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